What is a Managed Cloud Service?

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What is a Managed Cloud Service?

Managed cloud services are often delivered by a Managed Service Provider (MSP) who are responsible for the day-to-day operation, administration and maintenance of cloud-based platforms.

Typically, this involves either the full or partial outsourcing of the operational management of a customer’s cloud resources to a specialised third-party with the relevant technical capabilties and knowledge. MSPs usually take responsibility for ensuring their customer’s cloud infrastructure, applications and services are always running in an optimal and efficient state.

Cloud-based platforms can be a complex and challenging environment to manage, maintain and secure. MSPs with the specialist expertise are able to quickly and proactive deploy and administer cloud services while managing cost, risk and performance effectively.

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Given the agility and scalability of cloud-based platforms, MSPs who provide managed cloud services might offer than services on a subscription-based model to allow for the greatest level of flexibility, so customers are only paying for the services they consume at any given time.

Just like MSPs who manage traditional infrastructure, the primary benefit of a managed cloud service is to provide a high degree of expertise to either complement a customer's in-house capabilities or create an entirely outsourced model that helps customers focus on higher priority needs.

Managed cloud services are not limited to large enterprises. Smaller and mid-sized businesses often don’t have the time, resources and expertise required to leverage the most from cloud-based resources, so specialists MSPs can help unlock the potential cloud services can offer.

Many MSPs also provide consulting and advisory expertise to help customers make informed decisions around adopting and managed cloud-based technology so they see the value quickly while reducing risk.

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